Dear Sir, Thank you very much for your feedback, we are sorry for your disappointment and we understand that you didn’t like the audio experience ; which is not something easy to apprehend. We wished to offer a different approach to our tasting concept by focusing on a cultural dimension. It is a chance for us to present you the emblematic character of our house, Thibaud the IVth Count of Champagne. We have chosen a radio format which allows us to appeal to everyone’s imagination, sharpen concentration and to change the perception of the tasting. We have worked with several different artists, authors, music composers, historians and a dozen of comedians for the banquet voices, in order to make this experience as lively as possible but we understand that this may not please everyone. We listen to all critics and we’ll soon propose a new tasting experience (without Thibaud IV audio) more based on its vineyard and tastings mid april : if you come back in Champagne soon, please contact us and we will make you a reduction to taste this new experience. Otherwise, we will be more than happy to welcome you in our new visitor center mid 2024. - Sincerely yours, Service Visites - Champagne TAITTINGER